Frequently Asked Questions
Know Before You Go
For POV Policies including payment information, pet policies, and check in/out info – visit here.
For what to bring and what is provided at your unit, visit here.
HOW TO CHECK IN
HOW TO CHECK INKnow where your cabin or glamping campsite is before you get on the road – see POV Resort’s map on where to go when you get here. Check in is a firm 3pm at the earliest, although you’re welcome to come to the property early to use our outdoor amenities. Helpful information about the resort as well as the unit key can be found at your unit (which will be unlocked), so head straight there to relax when you arrive any time 3pm or later.
DOES THE RESORT HAVE INTERNET AND TV?
We do have high-speed wifi available in the main area of the resort grounds around the cabins – it is spotty in the campgrounds. That being said, the resort is about relaxing and enjoying the Northwoods. The password is posted in each cabin, the Rec Room, and at various other locations around the resort.
There are TVs connected to antenna service in each cabin and the Rec Room. Rokus are also available for self-serve check-out in the rec room (by mural wall in plastic bags) to watch streaming TV from your personal accounts (ie Netflix).
DO YOU HAVE AN ELECTRIC VEHICLE CHARGING STATION?
A NEMA 14-30 220 Amp Outlet is available upon request in advance to charge electric vehicles. It is a standard RV/EV 30 amp 220v outlet. You can reserve the station by clicking the button below. Rate is $5/day.
WHERE CAN I BUY GROCERIES AND SUNDRIES?
The resort has an on-site general store. To order, visit www.povorder.com (for delivery or carry out) or visit in person (open on-call). The store sells bait, sundries, pantry items, frozen foods, beer/wine/liquor, ice, and firewood. For your shopping convenience, Pick-n-Save and Trigs Grocery Stores are located in Eagle River, about only a fifteen minute drive from the resort.
DOES THE RESORT HAVE GASOLINE?
Yes, we do have gasoline available down by the lake for guests. Text or call us at 715-545-3474 for assistance.
DOES POV RESORT HAVE FIREWOOD?
All firewood must be purchased on-site to ensure firewood is not contaminated with pests or diseases. We enforce all local burn bans. Please do not cut down any trees or limbs – we are trying to preserve the national forest. All our cabins and campsites have fire rings and there is firewood for sale (self-serve) at our store at the gray rec building. Each week-long cabin rental receives a complimentary bundle of firewood upon check-in.
IS THE RESORT SNOWMOBILE, UTV, ATV, OR TRAILER FRIENDLY?
Absolutely. We are directly connected to two well-groomed snowmobile trails via a barrel-marked spur on North Twin Lake and ATV trailhead can be reached 7 minutes away. Guests are encouraged to bring their own vehicles or have some delivered (concierge service provided through the resort via a third party) – no fuss no muss! We do ask all vehicles stay on driveways (to both protect the grounds as well as the septic system), are parked in designated areas, and keep to a 5mph speed limit. Trailers are also welcome to the property and may be parked in designated parking areas.
CAN I BRING A SNOWMOBILE, UTV, ATV, OR TRAILER?
Snowmobiles, UTVs, and ATVs are welcome on the property as long as they drive on designated driveways and paths. They are to be parked in designated areas to both protect the grounds as well as the septic system. Trailers are also welcome to the property and may be parked in designated parking areas.
WHERE CAN I RENT BOATS, ICE SHANTIES, GEAR, SNOWMOBILES, BIKES, OR ATVS?
See availability and rent a boat or ice shanty directly online at the buttons below. We have pontoons, fishing boats, and ice shanties of various capacities.
We have also developed relationships with third-party rental companies to reserve and deliver a wide-array of additional toys for you to play with. Contact us for more information.
For ATV, Wave Runner, and Golf Cart rentals, we recommend Trackside or the Toy Shop, both in Eagle River.
For snowshoe and ski rentals, we recommend Eagle Sports Center, Hikers Box, or Walkabout Paddle & Apparel in nearby Eagle River.
For snowmobile rentals, if you don’t have a snowmobile sled of your own, or yours is on the fritz…guests are encouraged to rent a snowmobile from one of our third-party partners – 4 Seasons Powersports Rental (Conover), Trackside, or Toyshop in Eagle River. Rent from them and ride your sled back to the resort via connected trails (approx. a 20-30 min ride). You can schedule a ride back to Trackside with Allison’s Bar Car to get your vehicle 😀
WHERE CAN I BUY BAIT AND SPORTS GEAR?
The on-site POV General Store sells bait (leeches, nightcrawlers, and worms) spring to fall. And in the winter we have spikes and grubs – get out on the lake sooner!
Also for your shopping convenience, the Phelps Convenience store (7 min away down the highway) sells minnows. We also highly recommend Northern Waters Angling in Conover. The Eagle Sports Center, Rick Krueger’s Guide Service, and Guides Choice Pro Shop all have fishing gear and are located in Eagle River, about only a fifteen minute drive from the resort. Also in Eagle River is Wildwood Outdoors Adventure store with watercraft gear.
DO YOU HAVE A LAUNCH AVAILABLE TO THE PUBLIC FOR BOATS OR ICE FISHING?
Our resort does a $20.00/day fee for public launch of either a boat or for ice fishing. Give us a call at 715-545-3474 to set up use of our launch based on availability.
DO YOU GUYS HAVE CANOES AND KAYAKS?
All non-motorized watercraft on the lake (canoes, kayaks, paddleboards, paddle boats) are available for guests to use for free at their own risk. Per state regulations guests are to wear life jackets, which are provided also at no-charge in the benches down at the beach. Guests are asked to return all watercraft to the staging area of the rack after use.
WHAT IS SWIMMERS ITCH? WHAT DO I NEED TO KNOW?
WHAT IT IS | Swimmers Itch (sometimes called Duck Itch) is a parasite sporadically found in many Northwoods lakes in the summer, including on occasion North Twin Lake.
HOW TO KEEP AN EYE OUT FOR IT | We know anecdotally from the last number of years – when high air temps reach around 85°+ for 4+ days in a row & winds have been stagnant or consistently blowing onshore here, conditions can make for a swimmers itch bloom along POV’s shore. COMING SOON! We have a Duckie’s Duck Itch Advisory Board down by the lake to keep guests posted on conditions (think “Smokey the Bear” type Advisory). We post a “LOW” advisory when conditions aren’t present and cases haven’t been reported recently. We post a “HIGH” advisory when conditions are present and/or cases have been reported nearby. Staff are on hand to talk about it further if you’d like.
WHEN DOES IT HAPPEN | It is easiest to be affected when swimmers are in/out of shallow waters and not taking precautions. The vast majority of the summer weeks there is no swimmers itch conditions or cases present off our shore at POV Resort. However, after a storm & cooler temps the bloom will clear out and things are in the clear again.
WHAT TO DO IF YOU ARE AFFECTED | When you are affected by the parasite you can get an itchy rash that lasts several days. Calamine lotion, baking soda baths, and staying cool help feel better faster. We have all of these on site at the POV Store. Popsicles don’t hurt either.
BEST PRACTICE PREVENTION | The good news is there are some easy ways to be extra careful and avoid exposure. To reduce chances of being impacted we recommend you 1) lather up everywhere with waterproof sunscreen or the special swimmers itch cream we sell at our store (it forms a preventative barrier to the parasite), 2) swim later in the day (less chance of bloom then), 3) avoid lounging in surface/shallow waters (go in the water to a bit deeper water and stay in the water), 4) immediately shower off at our shower on the docks after getting out, 5) then briskly towel off right after to get any potential bloom residue off your skin.
WHAT ARE WE DOING ABOUT IT? | We are working with the North and South Twin Lake District Association, the DNR, and state elected officials to find ways to mitigate this phenomenon however allowed. Note – all over the Northwoods this is becoming a common occurrence, not just an issue on our lake. We are also trying to do our best to keep an eye on conditions/reported cases and keep our guests informed.
DO YOU HAVE BOAT SLIPS AVAILABLE FOR GUESTS?
Our resort does have its own boat launch, and each cabin comes with its own boat slip. If you choose to bring your own boat for the campgrounds or a second boat for a cabin, a $10.00/day fee for launch and slip rental is required – we have a few slips available on a first-come first-serve basis. Give us a call at 715-545-3474 to reserve and extra slip. We also allow the general public to pull up to the resort – although this is based on availability.
WHERE CAN I BUY A FISHING LICENSE?
The closest location you can buy a fishing license is at the Phelps Convenience Center. Visit here for more information on what they offer.
WHERE CAN I CLEAN FISH?
The resort has a fish cleaning hut near the lake for guests’ use. There is no fishing cleaning allowed within any of the cabins. Fish are to be disposed at the fish cleaning station and guts placed in the freezer in the fish cleaning hut – see instructions.
IS THE RESORT RV-FRIENDLY AND HAVE HOOKUPS?
We have purposely kept our campsites rustic to minimize disturbing the woods – we took down as few trees as possible to keep the forest intact. Camping at POV isn’t typical Northwoods seclusion – our campsites are cozy but not on top of each other. We feel the amenities on-site and the beauty of the forest and surrounding area more than make up for the snug nature of the campgrounds. With this goal, there isn’t enough turnaround for most RVs, travel trailers, and boat trailers in the campgrounds in this BYOTent campsites. Generators are only allowed if they have silent technology to keep the sound to a minimum for all guests of the campgrounds. We allow for *SMALL* campers in Campsite 6, and the lengths of campers (including the hitch) in these campsites should not to exceed 25 feet (due to small turn radius).
DO THE LUXURY TENTS AND VINTAGE CAMPERS HAVE HEAT, LIGHT AND POWER?
Yes – We are serious about the glam in camping at POV.
Our glamping units all have Mr. Heater Portable Heaters. You can either bring your own 1 LB propane canisters or buy them at our store. One canister is usually what is needed overnight. All glamping units must be ventilated during use of the heaters. A carbon monoxide detector provided. The luxury tents also have LED lights and Power Stations included in the rental rate – these Power Stations can charge phones, laptops, fans, COPD machines, and other low-powered appliances, etc. Our vintage campers have power able to provide electricity to small, low-powered appliances, lights, etc.
WHAT DO THE VINTAGE CAMPERS AND LUXURY TENTS COME WITH?
Click here for a link to see what to bring and what we provide for cabins, vintage campers, luxury tents, and BYOTent campsites.